Effective Date: 11/11/2024

1. Introduction We respect and protect your personal information in accordance with Japan’s Act on the Protection of Personal Information (APPI). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, subscribe to our mailing list, purchase products, or interact with our coaching, consulting, and community services.

2. Information We Collect We may collect the following types of personal information:

• Contact Information: Your name, email address, and other details provided when subscribing to our mailing list, booking coaching or consulting sessions, purchasing online courses or e-books, or joining our community.

• Payment Information: When you purchase coaching or consulting services, online courses, or e-books, we collect payment details through secure third-party providers (e.g., Stripe, Inc.). We do not store any payment information.

• Technical Data: Information such as IP address, browser type, and operating system to optimize website performance.

3. Purpose of Using Personal Information We use the personal information we collect for the following purposes:

• To manage and deliver coaching and consulting services, including one-on-one sessions.

• To process and manage purchases of coaching or consulting services, online courses, or e-books.

• To send newsletters, weekly emails, and relevant updates (with the option to opt-out at any time).

• To manage our community on Facebook and provide a supportive environment for members.

• To respond to inquiries and improve website functionality.

4. Protection and Management of Personal Information We take appropriate steps to protect your personal information from unauthorized access or misuse, in compliance with APPI. While we strive to ensure strong security, no online data transmission is guaranteed to be 100% secure.

5. Third-Party Disclosure We do not sell or share your personal information with third parties unless required by law or with your consent. Trusted service providers may assist us with payment processing or website management and are bound to maintain confidentiality.

6. Data Subject Rights You have the right to:

• Access, correct, or delete your personal information.

• Withdraw consent for data usage.

• Request the suspension of processing or deletion of your personal information.

Please contact us at tadao@kindness.ing to exercise these rights. We will respond within 7 business days.

7. Cookies and Tracking We use cookies to enhance your website experience. You can manage cookie preferences in your browser settings, though disabling cookies may impact site functionality.

8. Purchases and Payment Information When you purchase coaching or consulting services, online courses, or e-books, payment is securely processed through third-party providers (e.g., Stripe, Inc.). We do not store or access your payment details, which are used solely to process transactions and deliver products or services.

9. Data Retention We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted here with the updated effective date.

11. Contact Us For questions or concerns about this Privacy Policy, please contact us at: tadao@kindness.ing